Privacy Policy
This Privacy Policy explains what personal data BonusBet Tanzania collects, why it is collected, how it is stored, and what rights you hold over it. It applies to all users of the BonusBet Tanzania website and mobile app and complies with the Electronic and Postal Communications Act (EPOCA) of Tanzania and applicable data protection obligations. Last updated: March 2026. Questions regarding this policy can be directed to privacy@bonusbet-tanzania.com.
Data we collect and why
BonusBet Tanzania collects only the data required to operate a licensed betting and casino service. Registration data — full name, date of birth, Tanzanian phone number, and email address — is collected once and used to verify that you meet the minimum age requirement of 18 and to maintain your account. Transaction data including deposit amounts, withdrawal requests, and payment method references is retained for a minimum of 5 years as required by Tanzanian financial regulation. Device and session data such as IP address, browser type, and session timestamps is collected automatically to detect fraud, enforce geographic access rules, and improve platform performance.
| Data type | Purpose | Retention period |
|---|---|---|
| Name, date of birth, phone | Account creation, age verification, KYC | Duration of account + 5 years |
| Transaction records | Financial compliance, dispute resolution | Minimum 5 years |
| KYC documents (ID, selfie) | Identity verification, fraud prevention | Duration of account + 5 years |
| IP address, device data | Fraud detection, geographic access | 12 months rolling |
| Betting and gaming history | Responsible gaming monitoring, disputes | Duration of account + 3 years |
| Marketing preferences | Promotional communications (opt-in only) | Until opt-out or account closure |
Data sharing and third parties
BonusBet Tanzania does not sell personal data to third parties under any circumstances. Data is shared only with the categories of recipient listed below, and only to the extent necessary to fulfil the stated purpose. Game providers such as Evolution and Spribe receive a session token and player ID to authenticate your game session — they do not receive your name, phone number, or financial data. Payment processors receive only the transaction amount and a reference number; your full financial account details are never visible to BonusBet Tanzania staff. Regulatory bodies in Tanzania may receive account and transaction data when required by law or in response to a formal investigation request.
Your rights and how to exercise them
You have the right to request a copy of all personal data held about your account, to correct inaccurate information, and to request deletion of your data subject to legal retention obligations. Deletion requests are fulfilled within 30 days for data not subject to financial retention rules; transaction records required by Tanzanian financial regulation cannot be deleted before the 5-year minimum period expires. To exercise any of these rights, email privacy@bonusbet-tanzania.com from the address registered on your account. Identity will be confirmed before any data is disclosed or modified. Marketing communications can be stopped at any time through the account notification settings without contacting support.