Responsible gaming at BonusBet Tanzania
BonusBet Tanzania is intended as entertainment for adults aged 18 and above. All control tools — deposit limits, session time caps, and self-exclusion — are available free of charge directly from your account settings and take effect within 24 hours of activation. If gambling is causing financial or personal harm, self-exclusion can be applied immediately by contacting support at support@bonusbet-tanzania.com.
Manage your account limitsAccount control tools
Deposit limits can be set to daily, weekly, or monthly caps in TZS through the account settings menu. Once a lower limit is set it activates immediately; raising a limit requires a 7-day cooling-off period before it takes effect. Session time reminders send a notification every 30, 60, or 120 minutes depending on your preference. Self-exclusion periods run from 1 month to 5 years and block access to all BonusBet Tanzania products including the mobile app — shorter than a 1-month block is not available.
Warning signs and self-assessment
Problem gambling develops gradually and is easier to address early. The indicators below are used by the Tanzania Commission for Tourism and NACADA-affiliated counsellors operating in Dar es Salaam and Mwanza. If three or more apply to your behaviour in the past 30 days, we recommend using the self-exclusion tool and contacting a support line. Gambling with money needed for rent, food, or transport is the clearest single indicator that a break is necessary regardless of other factors.
| Behaviour | Low risk | High risk |
|---|---|---|
| Chasing losses with larger bets | Rarely or never | Frequently, same session |
| Gambling with essential money | Never | Sometimes or often |
| Hiding gambling from family | Never | Regularly |
| Feeling unable to stop mid-session | Never | Most sessions |
| Gambling to relieve stress or anxiety | Rarely | Primary reason to play |
Support contacts in Tanzania
The organisations below provide free, confidential counselling in Tanzania. Tanzanian Helpline for Problem Gambling operates in Swahili and English on weekdays 08:00–20:00 EAT. CCBRT in Dar es Salaam runs a mental health outpatient service that covers gambling addiction alongside other behavioural conditions, with clinics in Mikocheni and Buguruni. If you are experiencing a financial crisis alongside a gambling problem, the Tanzania Social Action Fund (TASAF) hotline can connect you with emergency financial support independent of any gambling platform.